Turn every conversation into structured action.
AI voice and chat that answers, qualifies, and captures customer requests into Workspace. Relay collects the request — your team confirms it.
Capture, not control.
Relay answers and qualifies. Your team confirms. That's not a limitation — it's the trust boundary that makes it safe to answer every call.
Answers the call
Picks up on the first ring. Greets callers in their language. Never goes to voicemail.
Qualifies the request
Asks focused follow-up questions. Captures reason, contact details, timing preference.
Captures the record
Writes the structured summary into Workspace. No retyping. No information lost.
Your team confirms
A human reviews and confirms — or adjusts. Relay never books, decides, or commits on your behalf.
Voice and chat, on every channel they use.
Relay handles incoming calls and web chat from the same AI, writing every conversation into Workspace.
Always on. Every caller, in their language.
Relay answers in German and English today. More languages on request — no hold music, no voicemail.
Integrations
Integrate with your existing apps
Relay rides on the channels you already run, and writes every useful outcome back into Workspace.
Simple plans that scale with you.
Choose the plan that fits. Switch or cancel anytime — billed monthly.
- 10 voice hours per month
- AI voice & chat request capture
- Smart call answering & routing
- Appointment booking with SMS / email confirmations
- Reschedule & cancellation handling
- Custom greetings & business hours
- 24/7 multilingual availability
- Everything in Pro
- 30 voice hours per month
- Higher call & conversation volume
- Calendar sync (Outlook / Google) with reminders
- Advanced routing & escalation to your team
- Conversation transcripts & analytics
- Priority support
Usage limits may apply. Listed prices do not include taxes. A 19% VAT, Germany's standard rate, will be applied at checkout.
Trusted on the front desk.
Relay handles the "what are your hours" calls so the desk can focus on patients who are actually here.
Every booking request arrives written up — date, reason, contact. We just confirm. It's a different workday.
It never pretends to book on its own. That boundary is exactly why we trust it on the phone.
Replace the front-desk bottleneck, not your team.
Relay captures and qualifies. Your people decide. See the handoff in Workspace.