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Introducing Telltone Relay

30 June 2026·3 min read

Telltone Relay goes live on 1 July 2026 — an after-hours front desk that answers calls and messages so nothing is missed when the practice is closed.

When the phones stop being answered, requests do not stop coming. Relay picks up where your team leaves off: it greets callers, answers routine questions, and turns each conversation into a clear, structured request.

How Relay helps

  • Always answered — calls and messages are handled the moment they arrive, day or night.
  • Structured requests — every enquiry becomes a tidy record with the details you need to follow up.
  • Nothing slips — your team starts the day with a complete list, not a full voicemail box.

Relay never replaces your team — it protects their time and makes sure every patient is heard.

An after-hours front desk that captures the request, so your morning starts in control.

Telltone Relay is available from 1 July 2026.