Telltone Guide
Answers from approved knowledge — never guesses.
QR, public, and in-app guidance that searches your approved sources first and answers second. When something isn't supported, Guide refuses or escalates.
Monthly plan, cancel anytimeEnterprise-grade securitySetup in minutesFully GDPR-compliantMade & hosted in Germany
telltone.com · guide
Telltone Guide
Preview in progress
How it works
From the problem to the outcome.
The problem
Support teams answer the same questions all day, and customers don't read the manual.
The outcome
Trusted, source-grounded answers at the moment of need — and a record of what's missing.
What operators say
Built for the people running the business.
“Customers scan the QR on the unit and get the right step from our manual. Repeat tickets dropped noticeably.”
AF
A. FaberAfter-sales · manufacturer
“The refusal behaviour is the feature. It would rather escalate than invent a safety step. That earns trust.”
RA
R. AdlerSupport manager
“We finally see which questions our docs don't answer. The gap report writes our content roadmap.”
LS
L. SommerKnowledge lead
Support that's trusted because it's grounded.
Approved knowledge, real citations, safe escalation. See Guide in action.